Market
We are a small company and we are currently built to serve clients in the United States and its neighbors. We have not built the infrastructure to serve clients outside of this market. If you are interested in patronizing our services and you are from outside of this market, please email us at grovecreativecollective@gmail.com describing your interest so we may explore expanding our operations.
Analytics
This website collects personal data to power our site analytics, including:
Information about your browser, network, and device
Web pages you visited prior to coming to this website
Your IP address
This information may also include details about your use of this website, including:
Clicks
Internal links
Pages visited
Scrolling
Searches
Timestamps
We share this information with Squarespace, our website analytics provider, to learn about site traffic and activity.
Cookies
This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.
These necessary and required cookies are always used, which allow Squarespace, our hosting platform, to securely serve this website to you.
These analytics and performance cookies are used on this website, as described below, only when you acknowledge our cookie banner. This website uses analytics and performance cookies to view site traffic, activity, and other data.
Visitor Data
For Online Purchases
When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:
Billing and shipping address
Details relating to your purchase (for example, your creative medium)
Email address
Name
Phone number
We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We may provide it to other third-party independent contractors who help us run our business, such as bookkeeping or accounting softwares, banks, legal advisors, and other business consultants. We only provide this information to reliable third-parties who have entered into a contract with us that protects your information.
Our payment processor(s), Squarespace Payments will also collect payment information from you. You can locate their privacy policy at https://www.squarespace.com/payments-terms.
As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.
For Forms
When you submit information to this website via webform, we collect the data requested in the webform in order to track and respond to your submissions. This information includes:
Details relating to your purchase (for example, your creative medium)
Email address
Name
Phone number
Food Restrictions
We utilize this information to plan the accommodations we provide for our retreats and gatherings. We share this information with Squarespace, our online store hosting provider, so that they can provide website services to us. We also share this information with Google for storage and with Zapier for data porting.
For Website Visitors
This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:
Information about your browser, network and device
Web pages you visited prior to coming to this website
Web pages you view while on this website
Your IP address
Squarespace needs the data to run this website, and to protect and improve its platform and services. Squarespace analyzes the data in a de-personalized form.
For Blog Comments
This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:
Your name (which will be displayed as part of your posted comment)
Your email address (optional, to let you know if someone replies to your comment)
Your website URL (optional)
This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:
Information about your browser, network and device
Details about the web page or content you shared or proposed to share
Your IP address
Customer Accounts
If you create a customer account on this website, we collect personal information to improve our checkout experience and customer service.
This information may include your:
Billing and shipping address(es)
Details about your orders (for example, your creative medium)
Email address
Name
Phone number
We share this information with Squarespace, our website hosting provider, so they can provide website services to us. If you create a Squarespace account, they will collect a password and other security information. We do not have access to any data you input into your Squarespace account directly to Squarespace and cannot accomplish a demand to delete such data.
Emails
Abandoned Cart Emails
You’ll receive an automated email within 24 hours after you abandon your shopping cart, if all of the following occur:
You enter your email address at checkout, or are logged into your customer account.
You add a product which is in stock to your shopping cart.
You close your browser or leave this website without completing your purchase.
You can unsubscribe from these messages at the bottom of the email.
The email will link back to this website, where you can pick up where you left off and complete your purchase.
Marketing Emails
We may send you marketing emails, which you can unsubscribe from by clicking the link at the bottom of the email. We share your contact information with Squarespace, our email marketing provider, so they can send these emails on our behalf. We do not sell your information to third-party marketers.
Order and Account Emails
We may email you with messages about your order or account activity. For example, we may email you to tell you that:
You’ve created a customer account
Your customer account password has been reset or updated
You’ve made a purchase
Your order has shipped
It’s not possible to unsubscribe from these messages, unless you would like to terminate service.
We share your contact information with Squarespace, our website hosting provider, so they can send these emails to you on our behalf.
Additional Business Purposes
We may use any of the information that you have provided us for standard business operation purposes without providing you additional notification. These standard purposes include but are not limited to:
Providing you the Services;
Improving our Services, offerings, and the website;
Market research;
Providing customer service or help and support responses;
Collecting payment for Services, purchases, or orders;
Our normal bookkeeping, accounting, tax filing, business license filing, and other regulations inherent to running a business;
Moderating the website;
Providing technical assistance; and
Any other reasonable business purpose that is inherent in or ancillary to the services or any other purpose identified in this policy.
Squarespace Payments
When you make a purchase from us on this website, we use Squarespace Payments as our payment solution. Squarespace Payments is a fully integrated, native payment solution provided to us by our online store service provider Squarespace. Squarespace Payments makes use of the following third party service providers which will also receive your personal information and process it in accordance with their privacy policies:
Stripe - payment processing services. You can read Stripe’s privacy policy at https://stripe.com/privacy.
Sift - fraud monitoring and detection services. You can read Sift’s privacy policy at https://sift.com/service-privacy.
California Online Privacy Protection Act (CalOPPA)
California Online Privacy Protection Act (CalOPPA) requires commercial websites and online services to post a privacy policy. According to CalOPPA, we agree to the following:
i. Users can visit our site anonymously;
ii. Once this privacy policy is created, we will add a link to it on our home page;
iii. Our Privacy Policy link includes the word “Privacy” and can easily be found on the home page;
iv. Users will be notified of any Privacy Policy changes on our Privacy Policy Page and home page; and
v. Users can change their personal information by e-mailing us at or by directly communicating through the forum system with any of our listed administrators.
How to Change or Request a Deletion of Your Information
If you have provided us with information and you would like to change that information, please contact us using the form on our website or by email with the subject line “Change Information.” We will make best efforts to respond to you within thirty days of this request. If the information is held by Stripe, Sift, or Squarespace, we may not be able to change your information. Please visit their sites for instructions or more information. We reserve the right to require verification of identity prior to changing information. We will delete any information collected for verification purposes once we have verified your identity.
If you would like us to delete any of your information, please contact us using the form on our website or by email with the subject line “Delete Information”. We will make best efforts to respond to you or delete your information within sixty days of this request. If the information is held by a third-party, or we cannot delete your information for our own legal, tax, bookkeeping, or record keeping purposes, we will notify you and will make best efforts to keep information that does not identify you only. We reserve the right to require verification of identity prior to deleting information. We will delete any information collected for verification purposes once we have verified your identity. Deleting information will automatically result in a termination of services.